Privacy Policy

Effective Date: July 29, 2025

At PINK PULSE, your privacy and the protection of your personal data are a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website https://pinkpulse.co.uk.

1. Information We Collect

When you visit the site or make a purchase, we may collect the following information:

a. Personal Information

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (handled securely via third-party processors like Shopify Payments, PayPal, etc.)

b. Device Information

  • IP address

  • Browser type

  • Time zone

  • Cookies and analytics data

c. Order Information

  • Products purchased

  • Date/time of purchase

  • Order value and preferences

2. How We Use Your Information

We use the collected data for the following purposes:

  • To process and fulfill your orders

  • To manage returns, refunds, or support requests

  • To improve our website and product offerings

  • To communicate with you (order updates, promotional emails, etc.)

  • To detect fraud or prevent unauthorized transactions

3. Sharing Your Information

We may share your personal data with:

  • Shopify (our e-commerce platform)

  • Payment Gateways (like Stripe or PayPal)

  • Shipping providers (Royal Mail, Hermes, etc.)

  • Analytics and marketing tools (Google Analytics, Meta Pixel)

We do not sell or rent your data to third parties.

4. Your Rights

Under UK GDPR, you have rights including:

  • Access to the data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your personal information

  • Object to processing or withdraw consent

  • Data portability

To exercise any of these rights, please contact us at support@pinkpulse.co.uk.

5. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience. You can control cookie preferences through your browser settings.

Cookies we use include:

  • Essential (shopping cart, login)

  • Performance (Google Analytics)

  • Marketing (Facebook Pixel)

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

8. Security Measures

We use encryption, firewalls, and access controls to protect your data. All payment processing is done securely through PCI-compliant gateways.

9. Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect data from minors.

10. Changes to This Policy

We reserve the right to update this policy at any time. Changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out:

Email: support@pinkpulse.co.uk
Website: https://pinkpulse.co.uk
Business Name: PINK PULSE
Location: United Kingdom